About
By focusing on critical planning, budget control, and team readiness, the course ensures that senior leaders are equipped to minimize risks, maximize efficiency, and launch the property to meet its projected financial targets from day one. Module 1: Pre-Opening Critical Path and Governance Framework 1.1 Defining the Master Critical Path (MCP) 1.2 Executive Committee Governance and Reporting Structure 1.3 Budgeting and Financial Control for Pre-Opening 1.4 Stakeholder Management and Communication Protocols 1.5 Designing the Operating Concept and Brand Standards Translation Module 2: Pre-Opening Human Resource Strategy and Onboarding 2.1 Phased Recruitment and Executive Onboarding Timeline 2.2 Compensation Strategy and Pre-Opening Payroll Management 2.3 Culture Integration and Foundational Training Deployment 2.4 Technology and Systems Training Integration 2.5 Performance Management and HR Compliance Setup Module 3: Pre-Opening Set Up of Facilities and Core Departments 3.1 Sales & Marketing System Activation and Contracting 3.2 Housekeeping and Laundry Operational Setup 3.3 Food & Beverage Concept and Kitchen Commissioning 3.4 Engineering and Life Safety System Testing 3.5 Front Office and Guest Services Technology Deployment Module 4: Pre-Opening Procurement and Inventory Management 4.1 FF&E Procurement, Logistics, and Installation Control 4.2 OS&E Procurement and Receiving Protocols 4.3 Inventory Management and Storage Infrastructure 4.4 Vendor and Service Contract Finalization 4.5 Initial Stock Purchasing and Cost of Goods Sold (COGS) Baseline Module 5: Grand Opening Plan and Launch Governance 5.1 Soft Opening Management and Phased Guest Introduction 5.2 Crisis and Service Recovery Simulation Drills 5.3 VIP, Media, and Influencer Launch Event Planning 5.4 Final Regulatory and Licensing Sign-Offs 5.5 Transition to Steady State Operation and Post-Launch Audit
You can also join this program via the mobile app. Go to the app

