AI for Human Resources, Talent Management, and Workforce Planning

Transform the way you hire, develop, and plan your hotel workforce with AI for Human Resources, Talent Management, and Workforce Planning a practical, manager-focused program designed for hospitality leaders who want measurable results, not theory. In this course you’ll learn how to use today’s AI tools to streamline recruitment, improve candidate screening, reduce time-to-hire, and build stronger onboarding journeys. You’ll explore how AI can support performance management, skills mapping, learning pathways, succession planning, and employee engagement while keeping the human side of HR at the center. You’ll also master workforce planning with data: forecasting staffing needs, optimizing schedules, identifying productivity gaps, and aligning labor budgets with service standards. Through real hospitality scenarios, you’ll practice turning HR data into clear decisions who to hire, when to hire, how to retain, and how to develop teams for future growth. What you’ll be able to do after the program: Select and apply AI tools for recruiting, HR operations, and talent development Build a skills-based talent strategy and internal mobility plan Create workforce forecasts and staffing models that support revenue and guest experience Improve retention with smarter engagement and development insights Implement AI responsibly with privacy, ethics, and compliance in mind Ideal for HR managers, department heads, hotel executives, and aspiring HR leaders. Self-paced, actionable, and built for immediate implementation in real hotel operations.