About
This comprehensive course is designed to equip future Front Office leaders and pre-opening specialists with the strategic knowledge and tactical skills required to launch a new hotel with a flawless guest experience. The Front Office is the central nervous system of any hotel, and its readiness spanning technology, training, inventory, and procedural execution is the ultimate determinant of a successful opening. The course moves chronologically through the pre-opening timeline, starting with the initial planning and resource allocation, progressing through system setup and team culture building, and concluding with the high-stakes execution of the launch. Students will learn how to transition the Front Office from a conceptual plan to a fully integrated, high-performing operation capable of delivering seamless, luxury service from day one.
You can also join this program via the mobile app. Go to the app