About
The course is divided into five core modules, mirroring the sequential demands of a hotel construction and commissioning project. Emphasis is placed on managing vendor dependencies, mastering the core Property Management System (PMS), establishing a robust and secure network infrastructure, and ensuring cross-departmental readiness for technology adoption. Module 1: IT Pre-Opening Critical Path and Documentation Lesson 1.1: Defining the IT Critical Path Lesson 1.2: IT Budget Management Lesson 1.3: Mastering Technical Documentation Lesson 1.4: Systems Integration Mapping Lesson 1.5: IT Inventory Management Module 2: IT Pre-Opening Human Resource and Team Setup Lesson 2.1: Defining the IT Manager Role Lesson 2.2: IT Team Recruitment and Training Lesson 2.3: Vendor Management Lesson 2.4: Cybersecurity Protocol Training Lesson 2.5: Cross-Departmental SOPs Module 3: Pre-Opening Setup of Core Systems and Infrastructure Lesson 3.1: Data Center (MDF) and IDF Closet Readiness Lesson 3.2: Network Infrastructure Commissioning Lesson 3.3: PMS Configuration and Setup Lesson 3.4: POS and F&B Systems Readiness Lesson 3.5: Guest-Facing Systems Commissioning Module 4: Pre-Opening Cybersecurity, Compliance, and Procurement Lesson 4.1: Cybersecurity Protocol Implementation Lesson 4.2: PCI DSS and Data Privacy Compliance Lesson 4.3: Software Licensing and Asset Management Lesson 4.4: MRO for IT Spares Lesson 4.5: Cloud Services and Backup Strategy Module 5: Grand Opening Plan, System Integration, and Post-Opening Governance Lesson 5.1: Final Systems Integration Testing Lesson 5.2: Data Migration and Clean-up Lesson 5.3: Grand Opening Final Walk-Through Lesson 5.4: Day One Support and Rapid Response Lesson 5.5: Post-Opening IT Governance
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