


HOW TO CHECK THE MEETING ROOM?
OBJECTIVE
That every meeting room is set up in a consistent manner, according to their requirement which has been discussed with the Catering Sales and that the room is set up and ready for the event / meeting latest 1 hour before the delegates arrive. That the room is in a good condition with the right temperature.
POLICY
To maximize guests satisfaction
To ensure the room is set according to the event order
To ensure the room is ready on time, before the event starts.
To ensure the room is in a general good condition
PROCEDURE
Get the event order
Event orders to be collected by the clerk form the catering office every day
Request the latest update from the catering sales on the function.
Study event order, so you fully understand the guests’ requirements
Set up of the room
Walk around table, look at the set-up and look at the skirting, tables, glasses, pads and pen.
Skirting must be well pressed and straightened.
Table cloth (if any) must be clean without any spot and cracks.
Every seat must have a kit
Check the room status
Use the “Events Checklist”
White board and flip chart must be clean and without dust and marker prints.
Markers should be tested before function starts and keep stand by at station .
Check the floor and carpet
Check the air condition
Check the lighting
Turn on & off the equipment, no blown bulb and set the AV.
Inform for manager or supervisor
Inform your manager or supervisor that the room is ready for their final inspection
