top of page

my loo.png

FB SOP List

HOW TO CLOSE A MEETING ROOM?

HOW TO CLEAR AND REFRESH A MEETING ROOM?

HOW TO HANDLE GLASS RACKS ON TROLLEY?

HOW TO SET UP RECEPTION TABLE?

HOW TO SERVE PLATED FOOD?

HOW TO SERVE A VIETNAMESE BANQUET?

HOW TO SERVE COFFEE AND TEA FOR BANQUET?

HOW TOSERVE OUTSIDE CATERING?

HOW TO SERVE A COCKTAIL RECEPTIONS?

HOW TO SERVE BUFFET?

HOW TO CHECK THE MEETING ROOM?

HOW TO CHECK A BUFFET?

HOW TO SET UP A SET DOWN BUFFET?

HOW TO SET UP COCKTAIL TABLES?

HOW TO SET UP FOLDING BAR?

HOW TO MOVE AND STACK CHAIRS?

HOW TO SKIRT & CLOTH TH TABLE

HOW TO SET UP COCKTAIL AND ROUND TABLE STYLE ?

HOW TO SET UP BOARDROOM ?

HOW TO SET UP HOLLOW SQUARE STYLE?

HOW TO SET UP U-SHAPE STYLE?

HOW TO SET UP CLASSROOM STYLE?

HOW TO SET UP THEATER STYLE?

HOW TO MOVE AND OPEN THE TABLE?

HOW TO OPEN A MEETING ROOM?

FB OUTLET SAFETY?

GROOMING STANDARDS?

DO AND DONT’S?

BASIC SEQUENCE OF SERVICE?

HOW TO HANDLE BEVERAGE INVENTORY?

HOW TO SERVE COMPLIMENTARY PRAWN CRACKERS?

HOW TO HANDLE SUGGESTIVE SELLING?

HOW TO PICK UP FOOD ORDER FROM KITCHEN?

HOW TO ALLOCATE A GUEST FOR SMOOTH WORKFLOW?

HOW TO PLACE A NAPKIN ON GUEST LAP?

HOW TO HANDLE FILLED CAPTAIN ORDER?
HOW TO HANDLE ANDROID APPLICATION ORDERING SYSTEM?

HOW TO FILL IN THE FB & KITCHEN LOGBOOK?

HOW TO PRESENT TOOTHPICK TO THE GUEST TABLE?

HOW TO REMOVE EXTRA COVERS?

HOW TO HANDLE WRONG ORDER?

HOW TO BID FAREWELL?

HOW TO CHECK ON GUEST SATISFACTION?

HOW TO WIPE AND CLEAN THE TABLE?

HOW TO HANDLE GLASSWARE INTO TRAY?

HOW TO BALANCE A TRAY?

HOW TO ESTABLISH TEAM BRIEFING?

HOW TO SERVE CIGAR?

HOW TO CRUMB THE TABLE?

HOW TO DECANT A BOTTLE OF WINE?

HOW TO PRESENT, OPEN AND SERVE A BOTTLE SPARKLING WINE ?

HOW TO OPEN AND SERVE A BOTTLE OF WHITE WINE?

HOW TO OPEN AND SERVE A BOTTLE OF RED WINE?

PERSONAL HYGIENE?

HOW TO RECEIVE STOCK & STORAGE?

HOW TO DEAL WITH TABLE SPILLAGES?

HOW TO SERVE DISPOSABLE WET TOWELS?

HOW TO PREPARE A SIDE STATIONS?

HOW TO HANDLE THE LINEN NAPKIN?

HOW TO HANDLE THE LINEN?

HOW TO POLISH & HANDLE CHINAWARE?

HOW TO POLISH & HANDLE GLASSWARE?

HOW TO POLISH & HANDLE CUTLERY?

HOW TO THANK THE GUEST UPON DEPARTURE?

HOW TO RECEIVE A RESERVATION?

HOW TO SETTLE PAYMENT?

HOW TO ESCORT GUEST TO THE TABLE ?

HOW TO PRESENT THE MENU?

HOW TO HANDLE A RETURNED DISH OR BEVERAGE?

HOW TO PRESENT A BILL?

HOW TO HANDLE GUEST COMPLAINT?

HOW TO GREET THE GUEST?

HOW TO CLEAN THE MENU?

HOW TO PICK UP THE PHONE?

bottom of page