HOW TO OPEN A MEETING ROOM?

OBJECTIVE

That Meeting rooms are opened on time, at least 60 minutes before the meeting or event starts, with the right set up and equipment and with proper staffing levels.

POLICY

To maximize guests satisfaction

To ensure the room is set up according to the event order.

To ensure sufficient staffing is scheduled on time.

PROCEDURE

1. Open the door and check the room

a) Switch on the lights, check the temperature and check if the room smells fresh.

b) Check the setup of the tabletop according to the event order and check readiness of the utensils in the Service Station.

c) All must be ready for service 60 minutes prior to the functions start and the guest arrive

d) Ensure that all of the preparation is done in time.

e) Arrange the appropriate assignments to the staff.