HOW TO OPEN AND SERVE A BOTTLE OF WHITE WINE?

OBJECTIVE

To have the correct chilled white wine brought to the table and have the bottle of wine opened correctly so wine can be tasted properly, poured professionally and the wine label is intact.

POLICY

To maximize the guest satisfaction.

To ensure the wine brought to the table is the one chosen by the guest.

To ensure the guest has the opportunity to taste the wine prior to serving our guests.

PROCEDURE

Prepare a bottle of white wine

Double check the wine label and vintage against the POS printed order.

Obtain the bottle of wine and put it in the wine bucket, fill ice cubes in the bucket until to the rim and add cold water.

Put napkin over the wine cooler from right to left, overhanging on the sides.

Present wine to the guest

With the label positioned to face the host and a service cloth supporting the base of the bottle say, “Mr./Mrs./Ms./Sir/Madam XXXX,” here is your bottle of XXX (Name, Variety and vintage)”

“Would you like me to open it now”?

Open the wine

Place the white wine into the wine bucket.

Open the knife from the wine opener; ensure knife is sharp, clean and not rusty.

Cutting the foil

Cut the foil around approximately 0.5 cm down the mouth, turn the knife clockwise

Hold the bottles neck firmly

Remove the cut foil; place it in your pocket.

Close the knife carefully.

Pull the cork

Pierced the cork in the middle with the wine opener’s skewer, lift the cork upwards holding the bottle’s neck firmly.

Wipe the bottle’s mouth inside out with the service cloth.

Serving the red wine

Offer the guest “Excuse me sir/madam, would you like to taste the wine before I pour it for the table?”

With the label facing the guest, pour the red wine consisting of a mouth full quantity for the guest to taste.

After guest has tasted, serving of wine will be clockwise, with ladies first, the person who tasted last.

After each person touch the mouth of the bottle to the service cloth to wipe clear any spillage.

After pouring

Place the wine back into the ice bucket, being sure to work the bottle into the ice to keep it chilled.

Place a service cloth over the top of the bucket and keep the label of the wine facing the host.