HOW TO WIPE AND CLEAN THE TABLE?

OBJECTIVE

To ensure that all F&B team know the standards.

POLICY

To maximize guests satisfaction

It is the policy of the hotel that all F&B team follow the same standard.

PROCEDURE

Select cloth

Clean cloth

Odorless

Clean cloth free from crumbs

Must be only be damp, not too wet

Select side plate

Plate is clean

Not chipped

Free from crumbs

No stains

Preparation

Place folded waiter cloth

on side plate

Carry side plate with left hand and approach table

Wipe table

Clear wrappers, particles and crumbs onto side plate with waiter cloth

Wipe out any stubborn stains on the table.

Turn the table cloth to the other clean side

Wipe table again thoroughly to clean any water mark

Wipe the edges and below of table.

Place back waiter cloth on the side plate

Rearrange table

Put back table top items in original position

Eg: Salt and pepper shaker

Leave table

Waiter’s cloth to be placed on side plate to prevent crumbs from spilling

Wash waiter’s cloth before placing back to service station

Wipe table

Clear wrappers, particles and crumbs onto side plate with waiter cloth

Wipe out any stubborn stains on the table