HOW TO OPEN AND SERVE A BOTTLE OF RED WINE?

OBJECTIVE

To have the correct red wine brought to the table and have the bottle of wine opened correctly so wine can be tasted properly, poured professionally and the wine label is intact.

POLICY

To maximize the guest satisfaction.

To ensure the wine brought to the table is the one chosen by the guest.

To ensure the guest has the opportunity to taste the wine prior to serving our guests.

PROCEDURE

Prepare a bottle of red wine

Check the wine label and vintage against the POS printed order.

Approach the guest’s table and present the bottle in horizontal position.

Present wine to the guest

With the label positioned to face the host and a service cloth supporting the base of the bottle say, “Mr./Mrs./Ms./Sir/Madam XXXX,” here is your bottle of XXX (Name, Variety and vintage)”

Open the wine

Open the knife from the wine opener; knife must be sharp and clean.

Hold the bottle’s neck with fingers firmly.

Cutting the foil

Cut the foil around approximately 0.5 cm down the mouth, turn the knife clockwise

Hold the bottles neck firmly.

Remove the cut foil; place it in your pocket.

Close the knife carefully.

Pull the cork

Pierced the cork in the middle with the wine opener’s skewer, lift the cork upwards holding the bottle’s neck firmly.

Wipe the bottle’s mouth inside out with the service cloth.

Serving the red wine

Offer the guest “Excuse me sir/madam, would you like to taste the wine before I pour it for the table?”

With the label facing the guest, pour the red wine consisting of a mouth full quantity for the guest to taste.

After guest has tasted, serving of wine will be clockwise, with ladies first, the person who tasted last.

After each person touch the mouth of the bottle to the service cloth to wipe clear any spillage.

Place wine on table

After pouring the wine for the last person wipe the mouth of the bottle of any spillage and stand the bottle on the table with the label facing the host.