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HOW TO SERVE DISPOSABLE WET TOWELS?

OBJECTIVE

All guests’ receive wet cold towel upon seated, all wet cold towel must be cold and clean on the small plate under liner.


POLICY

To maximize guests satisfaction


PROCEDURE

Pick up the wet cold towel from the chiller or fridge and place it on a towel under liner.

Place the wet towel and under liner on a tray.

Serve it from the guest’s right.

Place it on top in a horizontal position. Say “This is your wet cold towel, Sir / Madam”.

All wet cold towels presented to guest must be spotlessly clean.

CPD Accrediation
UK Learning provider

128 City Road, London, EC1V 2NX

United Kingdom

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Europe Hotel School is operated by Cambridge Hospitality LTD London  United Kingdom with registration number 14997176 and VAT registration number is 452 2702 18. Europe Hotel School trademark registration under Cambridge Hospitality LTD No. UK00003966509.

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